Privacy Policy

Effective Date: 25/12/2025

Zen Portugal DMC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and any other information you voluntarily provide through contact forms, inquiry forms, or email communication.
Usage Data: IP address, browser type, operating system, pages visited, time and date of visits, and referring URLs.
Cookies and Tracking Technologies: Cookies and similar technologies to enhance user experience and analyze website performance.

2. How We Use Your Information

We use the collected information to:

Respond to inquiries and provide requested services
Manage and improve our website and services
Communicate with you regarding bookings, services, or updates
Comply with legal obligations
Analyze website usage and improve user experience

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Your consent
Performance of a contract or pre-contractual steps
Compliance with legal obligations
Legitimate business interests

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information only with:

Trusted service providers assisting in website operation or service delivery
Legal authorities if required by law or legal process

All third parties are required to protect your data and use it only for specified purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Data Protection Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies Policy

Our website uses cookies to improve functionality and analyze traffic. You may control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. International Data Transfers

Your information may be processed outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Zen Portugal DMC

Email: info@zenportugaldmc.com

Website: www.zenportugaldmc.com

By using our website, you agree to the terms of this Privacy Policy.